Requirements Definition

Problem statements

Insufficient standard of user experience

• Existing mobile wep/application commercial off the shelf solutions lack an adequate user experience and design that feels natural and satisfying to use that results in users being demotivated or taking longer than necessary to perform basic tasks such as finding resources or events.

Static mobile/application experience does little to engage

• Existing mobile/application commercial off the shelf solutions do not provide interactive or dynamic content/functions to engage end users; this results in a failure to capitalize on opportunities to connect with end users.

Vision statements

Simple and natural user experience

• Unifier will provide end users with simple and natural functionality that helps them to find resources, event information, services, and many other things both quickly and easily. This will lead to higher end user satisfaction and usage.

Interactive and dynamic engagement

• Unifier will provide library staff with capabilities to dynamically update in-application content, create and manage user groups, and more effectively leverage social media. This will increase end user engagement, involvement, and application usage.